Student Services

UPOriceve
Method: videoconference
Hours: Monday, Wednesday and Friday from 1.30pm to 3.30pm

Virtual Service Desk 4.0
Located at the Rita Levi Montalcini Hub (uniASTISS)
Method: videoconference only for Social Service degree
Hours: Tuesday and Thursday, from 10am to 12.30pm

UPOrisponde
The Student Services email  IS NO LONGER ACTIVE and is replaced by the Ticketing service, UPOrisponde. 
Method: ticket WITHOUT attachment
Hours: always active

allegati.digspes@uniupo.it
Method: ticket WITH attachment
Always active

N.B. If your query is about one of the following topics, here are the emails of the offices concerned:

EXAM SESSIONS
appelli.digspes@uniupo.it

ERASMUS, FREE MOVER, DOUBLE DEGREE    
cinzia.chiarella@uniupo.it

INTERNSHIPS AND TRAINEESHIPS    
stage.digspes@uniupo.it

LESSONS TIMETABLE    
avvisi.digspes@uniupo.it

IT ASSISTANCE    
blu@uniupo.it

LIBRARY    
biblioteca.digspes@uniupo.it

PROFESSIONAL TRAINING MASTER’S
simona.faccia@uniupo.it

If you received an email invitation to collect your Smart Card, go to Palazzo Borsalino, office of Maria Rosa Conti, 1st floor.

By clicking on the corresponding information sheet, you will find information on:

• Enrolment
• Initial Preparation Assessment Test (VPI) and English Placement Test (EPT)
• Credit transfer/approval of IT skills and foreign language certification
• Foreign students
• Incoming transfers
• Single courses
• Registration subject to conditions

• By clicking on the corresponding information sheet, you will find information on:

• Presentation / variation of the study plan

• Prerequisites

By clicking on the corresponding information sheet, you will find information on:

• Credits transferred from previous courses
• Study regime (part-time, full-time)
• Change of curriculum
• Change of course
• Change of degree programme (transition)
• Outgoing transfers
• Withdrawal from studies

By clicking on the corresponding information sheet, you will find information on:

• Graduating
• Collection of Bachelor’s/Master’s degree parchment
• Thesis title modification
• Postponement of viva
• Hard copy of electronic transcript of records
• Thesis writing
• Degree overall average mark
• Former Political Sciences system

By clicking on the corresponding information sheet, you will find information on:

• Fees and ISEE
• Student Handbook
• Student Charter
• Total exemption from fees, for disability
• EDISU scholarship

By clicking on the corresponding information sheet, you will find information on:

• Certificates
• Self-certifications
• Forms for attending lessons and for taking exams for working students
• Administrative deadlines
• Teacher training